Family Medical Group Essay

This case mainly tells us several problems of a company named Family Medical Group. Bill Maron is the president of the company. The original company called Family Medical Distribution which was created by the grandfather of Bill’s wife Helen. After her grandfather was dead suddenly in 1968, Bill was persuaded by his father-in-law and purchased this company. At the beginning of the first few years, it was a tough time to Bill. The organizational structure of the company was very simple that he just had eight employees. He spent countless hours on the road talking to the customers and suppliers. Moreover, the surroundings were also rough. All the departments are in a single office including Bill. But all the tough things cannot stop Bill. Due to the tradition that all the staffs treated the company like their family and the efforts Bill had made, the he became to realize measured success. The company expanded into the rest of Ontario and by 1984, the company had become a nationwide distributor. Hundreds of employees are working in the company now. In addition, Bill is pursuing to invent the new product to change the current situation. Though a few years’ effort, he was successful in the development of auxiliary tool of asthmatic bronchitis. This is a big success that the invention called AeroTube was launched in more than 50 countries and another new division was founded under the name Family Medical Manufacturing. However, with the growth of the profit, the scope of the company is growing as well. Thus, some problems are appeared at this time. For the external aspect, the government made the policy to squeezing the profits out of Family Medical Distribution. The cutbacks of government means the hundreds of hospitals across the country have closed and the others have been forced to reduce their number of beds. For the internal aspect, both companies have made some strategies mistakes which resulted in the loss of some key staff to the competition. Thus, Bill encountered with the dilemma and he want to hire some people as the vice president and the director of the HR department to cope with the problems instead of confronting those by himself. There are several problems that Bill should solve. First, the company has to change because of the pressure that the external atmosphere gives. Second, the person that Bill hired may be not the right people for the company and the staffs. Third, some of the experienced staffs are â€Å"lazy†, they intend to retire from the company. The last but not the least, the supervisors make their decision of promoting staff with injustice. Here are the recommendations. Firstly, Bill should hire some experienced engineers who have the real knowledge on this area and can create the innovative inventions to help Bill to gain more profit and remain competitive in the increasingly smaller market. Secondly, Bill should hire the right person to be the supervisors. For example, Nancy is ready to be the director of HR. Nevertheless, we should pay attention to a detail that when she is working, she closed her door and turned off her phone. This is not proper to a HR director. This post should be more responsible to communicate with people as possible as she can. Thirdly, some staffs want to retire from the company and not make their efforts to the company because they are the grand old man in this company. Bill should motivate them and recall their original enthusiasm. The last but not the least, Bill should consider the position of Mark again. He promised to Barb that she would be the new Office Manager before the opening was posted. It is unfair to Laura who is the Senior Administrator. She is very responsible to the company and contributed a lot. When she knew the truth, she submitted the resignation and wanted to leave the company. Bill should to hire another person who is impartial and optimize the organizational structure.